Tenant Resources

Downloads and Links
FAQ
NEWS and Updates
Q: How do I reserve a conference room?
A: Conference room reservations can be made through the Impak on-line portal or by calling the Management Office at 651-229-2800. If you do not have Impak credentials, please contact your office’s facilities contact for assistance.
Q: How do I request a service call?
A: Work Orders should be submitted electronically through the Impak Work Order on-line portal system. Please call the Management Office at 651-229-2800 for urgent maintenance issues such as water leaks, power outages and the like. If you do not have access to Impak, contact your office’s facilities contact for additional assistance.
Q: How do I get access to the fitness center?

A: All onsite employees of Wells Fargo Place tenants must sign a Fitness Center Use Agreement. A copy of the agreement can be requested from or picked up at the Management Office. After being filled out and signed, this can be emailed to us at wfpadmin@unilev.com or it may be hand delivered.

Q: Do you offer security escorts?
A: Yes, Wells Fargo Place offers 24/7/365 escorts by calling 651-291-5970. Escorts can be scheduled in advance as well on an as-needed basis.
Q: Can I bike to work?
A: Yes! We offer bike parking in the building underground parking garage. Bike racks are located in the Reserved section. There are additional bike racks on the corner of 7th and Wabasha streets.
Q: Where can guests and visitors to my office park?
A: Guest parking is available in the garage under the building. The garage attendant will direct your guest. Otherwise, parking is available in a variety of adjacent parking garages or on the street.
Q: I work after the building's normal hours, how do I request lighting, heating and/or air conditioning?
A: Please reach out to your office’s facilities contact to submit a Work Order. Please note that additional charges may apply to after-hours HVAC service.
Q: How do I pick up and send out mail? Overnight shipping and deliveries?
A: USPS delivers mail Monday-Saturday. Mail call is open from 10:00 a.m. to 10:30 a.m. Mail must be picked up during this time. If you are not able to pick up during open call, you will need to wait until the next day. Outgoing mail is picked up in the morning and again in the afternoon. Outgoing mail can be placed – any time during the day - in the mail bins located in the front entry of the Mail Room. Mail should be dropped off before 4:30 p.m. to ensure pick up for same-day service. There are UPS and Fed Ex drop boxes in this same location. Pick up times are as posted. To obtain access to the Mail Room please contact the Management Office at 651-229-2800.
Q: Who should I contact if I see something suspicious, hazardous, or someone needs help in or near the building?
A: Call 651-291-5970 to speak with security 24/7/365. We will follow up and contact appropriate authorities when necessary. For life-threatening emergencies, call 911 first then call security to ensure directions and access are expedited for first responders.
Q: What do I do when my office is too cold or too hot?
A: Please reach out to your office’s facilities contact to submit a Work Order.
Q: Who do I contact for issues with the payment kiosk in the Micromarket?
A: Please contact the Management Office at 651-229-2800.